Privacy Policy
Your privacy matters — here’s how we keep your information safe.
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Last Updated: November 17, 2025
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1. Introduction
This Privacy Policy explains how JBFIT LLC (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use the JBFIT COACH mobile application, website, coaching programs, subscriptions, or any related services (“Services”).
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By using the Services, you acknowledge and agree to the practices described in this Policy. If you do not agree with any part of this Privacy Policy, you must discontinue use of the Services.
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2. Information We Collect
We collect information you provide directly, information automatically collected through your device or app usage, and information received through integrated third-party services.
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2.1 Personal Information You Provide
This may include:
• Name
• Email address
• Phone number (if applicable)
• Login details
• General demographic information
• Forms, messages, or communication you submit
• Health and fitness details you voluntarily provide (injuries, goals, preferences, training history)
Some features require certain information to function properly.
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2.2 Payment Information
Payments are processed securely through Stripe or another approved provider.
We do not store or have access to:
• Full credit card numbers
• Security codes
• Bank account details
Stripe handles payment data under their own PCI-compliant policies.
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2.3 Coaching & Service Data
You may voluntarily share:
• Training logs
• Workout feedback
• Progress notes
• Nutrition habits
• Lifestyle/habit tracking
• Check-in responses
• Photos or media you submit
• Messages with your coach
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2.4 Technical & App Usage Data
Automatically collected data may include:
• Device type and operating system
• IP address
• App usage metrics
• In-app interactions
• Performance and crash analytics
• Time spent on app features
• Session behavior patterns
This helps improve functionality and user experience.
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2.5 Communication Data
We may collect information related to communications, such as:
• Email delivery, opens, clicks
• Push notification status
• Communications via Google Workspace email
• Future email marketing platforms (e.g., Mailchimp, ConvertKit)
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2.6 Video, Call & Communication Services
If you participate in sessions through Google Meet or in-app:
• Attendance details
• Duration
• Video/audio connection status
Sessions may be recorded for quality, review, or training purposes.​
3. How We Use Your Information
We use your information to provide, maintain, and improve the Services.
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3.1 To Provide Coaching Services
Including:
• Personalized training and nutrition guidance
• Progress monitoring
• Program delivery
• Updates, reminders, and communication
• Responding to questions or support needs
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3.2 App Operations & Improvements
Including:
• Enhancing functionality
• Bug fixes and updates
• Usage analytics
• Feature development
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3.3 Communications
We may contact you for:
• Coaching updates
• Check-ins and reminders
• Administrative or billing notices
• Service announcements
• Marketing or promotional messages (you may opt out)
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3.4 Payments & Billing
Stripe uses your payment details to:
• Complete purchases
• Prevent fraud
• Maintain secure payment processing
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3.5 Legal Compliance
We may process your data to:
• Comply with legal obligations
• Respond to lawful requests
• Enforce Terms & Conditions
• Protect our rights and property
4. How We Share Your Information
We do not sell personal information.
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We may share your information only as described below:
4.1 Third-Party Service Providers
Trusted partners who help operate the Services, including:
• Stripe (payments)
• Google Meet (video sessions)
• Google Workspace (email)
• App hosting and platform providers
• Push notification services
• Email marketing platforms
• Analytics tools
These partners receive only the information necessary to perform their services.
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4.2 Contractors & Coaches
If additional JBFIT coaches or team members assist in your service delivery, they may access relevant information solely for coaching purposes.
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4.3 Legal or Compliance Requirements
We may disclose information if required by:
• Law or regulation
• Court order
• Government request
• Necessary protection of clients, property, or rights
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4.4 Business Transfers
If JBFIT LLC undergoes a merger, acquisition, or asset transfer, your information may be transferred to the new entity under the same privacy obligations.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However:
• No system is completely secure
• You accept the inherent risks of online data transmission
• You agree to protect your account credentials
6. Your Rights & Choices
Depending on your jurisdiction, you may have rights such as:
• Accessing your information
• Requesting corrections
• Requesting deletion
• Requesting a copy of your data
• Opting out of marketing emails
To make a request, email: coach@jbfitcoach.com
7. Data Retention
We retain your information as long as:
• Your account is active
• Necessary to provide Services
• Required for legal, accounting, or operational purposes
You may request account deletion, but some records may be retained where legally required.
8. Children’s Privacy
The Services are not intended for individuals under 18.
We do not knowingly collect data from minors.
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If we discover such data, it will be deleted.
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9. International Users
If you access the Services from outside the United States, you consent to:
• Transfer of your data to the U.S.
• Processing under U.S. laws, which may differ from those in your country​
10. Third-Party Links
The Services may contain external links.
We are not responsible for:
• Third-party content
• Their privacy practices
• Their policies
Your use of third-party sites is at your own risk.​
11. Testimonials, Progress Photos & User-Generated Content
11.1 Voluntary Submission
You may choose to submit progress photos, testimonials, or other media.
We treat this information with confidentiality and care.
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11.2 Explicit Consent
We will only use your progress photos or submitted content publicly with your explicit written consent.
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11.3 Social Tagging Consent
If you publicly tag or mention @jbfit_coach on social media, you grant JBFIT LLC explicit permission to:
• Repost
• Reshare
• Highlight
• Feature
your publicly shared content on social media, the website, or marketing materials.
Tagging constitutes express consent.
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11.4 Revoking Consent
You may withdraw consent for future use of non-public content by emailing coach@jbfitcoach.com.
Previously published materials may not always be fully retractable.
12. Changes to This Privacy Policy
We may update this Policy to reflect changes in technology, legal requirements, or Services.
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When changes occur:
• The “Last Updated” date will be revised
• Continued use of the Services indicates acceptance of the updated Policy
13. Contact Information
If you have questions about this Privacy Policy or your information, contact us:
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JBFIT LLC​
Email: coach@jbfitcoach.com
Website: www.jbfitcoach.com